Privacy Policy at ckey.vn

ckey.vn respects customer privacy and is committed to protecting personal information during registration, payments, GPU rental, proxy usage, AI API usage, and related services.

1. Information we collect

• 1.1. Account information such as full name, email, username, referral code, and information customers voluntarily provide during registration or profile updates.


• 1.2. Transaction information such as deposit history, payments, service rentals, renewals, refunds, and related support requests.


• 1.3. Technical information such as IP address, browser, device, access time, login logs, and usage logs needed for operations, security, and troubleshooting.


• 1.4. Service data generated while using GPU, proxy, AI API, or other features to the extent necessary to provide and manage the service.

2. How we use information

• 2.1. To create and manage accounts, authenticate users, provide services, process orders, and maintain system operations.


• 2.2. To process payments, reconcile transactions, record balances, review usage history, and support customers when requested.


• 2.3. To detect and prevent fraud, abuse, unauthorized access, Terms of Service violations, or activities that may risk the platform and third parties.


• 2.4. To improve service quality, optimize performance, fix issues, and notify customers of important account or service changes.

3. Sharing and disclosure

• 3.1. ckey.vn does not sell, rent, or trade customers’ personal information to third parties for commercial purposes.


• 3.2. Information may be shared with payment partners, infrastructure providers, technical service providers, or operations support providers when needed to deliver the service.


• 3.3. Information may be provided to competent authorities when legally required or when necessary to protect the lawful rights of ckey.vn, customers, and the user community.

4. Data retention and protection

• 4.1. Data is retained for as long as necessary to provide services, meet accounting and security needs, resolve disputes, and comply with legal requirements.


• 4.2. ckey.vn applies reasonable technical and administrative safeguards to limit unauthorized access, loss, alteration, or unintended disclosure.


• 4.3. Customers are responsible for protecting login credentials, passwords, API keys, and other authentication information related to their accounts.

5. Cookies and analytics

ckey.vn may use cookies, login sessions, and analytics tools to maintain login status, remember preferences, measure operational performance, and improve user experience.

6. Customer rights

• 6.1. Customers may access, update, or edit certain account information in the account management area.


• 6.2. Customers may contact ckey.vn for support related to personal data, including review, updates, or deletion where allowed.


• 6.3. Certain transaction, security, or legally required data may continue to be retained under applicable requirements.

7. Policy updates

This Privacy Policy may be updated periodically to reflect service changes, operational requirements, or legal requirements. The latest version will be published on ckey.vn.

If you have questions about this Privacy Policy, you may contact the ckey.vn support team through the support channels published on the website.